Pearl Dental Group offers a warm, family-friendly setting focused on comfort and personalized care. Our experienced team works to create an inviting environment that helps patients of all ages feel relaxed and valued.
We hope these FAQs help answer important questions about our services and highlight why we are a trusted dental partner for families in the Hilliard community.
Do you accept my insurance?
We work with most major insurance providers and take care of claim submissions to simplify your experience. You remain responsible for any uncovered fees, and we clarify all costs when scheduling your visit.
What are my payment options?
Payment options include VISA, MasterCard, American Express, Discover, cash, and checks. We also offer flexible financing through CareCredit and Cherry, with a variety of interest-free and low-interest financing options available. Payment is typically due at the time of service unless prior arrangements have been made.
What if I don’t have dental insurance?
Around 100 million Americans lack dental insurance, so we offer an in-house membership plan designed to help uninsured patients and their families maintain affordable dental care. Learn more about our membership plan.
Do you run on time?
We respect your schedule and strive to keep appointments running as planned. Please arrive on time to help us maintain punctuality.
What is your cancellation policy?
A minimum of 24 hours’ notice is requested before cancellations. Failure to provide this may result in a cancellation fee.
Are you taking new patients?
Yes, new patients are always welcome. You can schedule online or call (614) 850-0446 to book your appointment.
What are your hours?
Our office hours are Monday and Tuesday from 7:00 A.M. to 6:00 P.M., Wednesday from 7:00 A.M. to 7:00 P.M., Thursday from 7:00 A.M. to 6:00 P.M., and Friday from 7:00 A.M. to 5:00 P.M. We are also open one to two Saturdays each month from 8:00 A.M. to 12:00 P.M. for added convenience.
What if I have a dental emergency?
Call us at (614) 850-0446 for emergency instructions. If after hours, our answering service will guide you to reach your dentist.
Do You Treat Children and Adults?
Yes. Pearl Dental Group provides general dental care for patients of all ages. Our team provides preventive, restorative, and cosmetic dental care for children, teens, adults, and older adults.
Do You Treat Patients With Dental Anxiety?
Our team prioritizes patient comfort by creating a friendly atmosphere where everyone feels at home. We use gentle techniques, clear communication, and a calming environment to reduce anxiety for children and adults alike.
What Preventive Dental Services Do You Offer?
We provide comprehensive preventive care tailored to families, including routine cleanings, oral cancer screenings, fluoride treatments, and sealants. Our team focuses on education and proactive care to help keep smiles healthy for life.
